Privacy policy

Last updated: 20 October 2025

Welcome to Pet Boddy (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website [www.petboddy.com] (the “Site”).

1. Information We Collect

We collect personal information that you provide directly to us and automatically when you use our Site.

A. Information You Provide

When you make a purchase or contact us, we may collect:

  • Personal details: your name, email address, phone number, and shipping/billing address.
  • Payment information: such as credit/debit card details (processed securely through our payment partners; we do not store full card data).
  • Account information: if you create an account, we collect your login credentials.
  • Communication: messages, reviews, or feedback you share with us.

B. Information Automatically Collected

When you visit our Site, we may automatically collect:

  • Device information: IP address, browser type, and operating system.
  • Usage data: pages visited, time spent, and referring websites.
  • Cookies and tracking technologies: to personalize your shopping experience and analyze website performance.

     

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns.
  • Communicate with you about your order, account, or customer service requests.
  • Send promotional emails or updates (only with your consent).
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or unauthorized transactions.
  • Comply with legal obligations.

     

3. Sharing Your Information

We only share your information when necessary to operate our business or comply with the law. This may include:

  • Service providers: such as payment processors, shipping carriers, and marketing partners.
  • Legal authorities: if required by law or to protect our rights.
  • Business transfers: in case of a merger, acquisition, or sale of assets, your data may be transferred.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tools to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and deliver personalized ads.
You can manage cookie settings through your browser preferences.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of the data we hold about you.
  • Object to or restrict certain processing activities.

To exercise these rights, contact us at ayokoruth@gmail.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us for deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Pet Boddy
Email: ayokoruth@gmail.com
Website: www.petboddy.com